COVID-19 UPDATES

As the world's response to coronavirus (COVID-19) continues to evolve, we promise to keep you informed of all changes that might impact the way we serve the DenyDesigns community.  We care very deeply about the wellbeing of everyone in the DenyDesigns community and we are monitoring and following the latest guidelines from the CDC and WHO to continue to maintain a safe environment so that we can support our retail partners, vendors and employees.

Wherever you may be in the world, our team is prepared and ready to support you in any way possible. We will be sure to keep you informed of any changes that may come in the days ahead. And we encourage you to please reach out to our sales team here if you have any questions. Below are some frequently asked questions from members of our community:

Will the delivery time of my order be affected?

Delivery times are affected by a number of different variables. Some orders may experience delays due to restrictions that could impact one or more of our global production facilities or shipping partners.

What products are experiencing production delays due to COVID-19?

Below is the most up-to-date list of DenyDesigns products that are currently experiencing production delays.

    • Framed Wall Art
    • Coaster Sets
    • Acrylic Boxes
    • Acrylic Trays
    • Rectangular Trays
    • Square Trays
    • Cutting Boards
    • Wood Wall Art
    • Welcome Mats
    • Credenzas
    • Bar Stools
    • Counter Stools
    • Coffee Tables
    • Side Tables
    • Benches
    • Face Masks

If you have purchased something that is not on this list, we do not anticipate any production delays.

 

Face Mask Disclaimer

    • The product is a face mask and is made using 100% polyester sheeting on the front layer, 100% microfiber polyester on the back layer and rounded woven elastic for the ear loops.
    • The product is not intended for use as a surgical mask or to provide liquid barrier protection.
    • The product is not recommended for use in a clinical setting where the infection risk level through inhalation exposure is high.
    • The product has not been FDA cleared or approved.
    • The product has been authorized by FDA under an EUA for use as source control by the general public as well as by HCP in healthcare settings as to help prevent the spread of infection or illness during the COVID-19 pandemic.
    • The product is authorized only for the duration of the declaration that circumstances exist justifying the authorization of the emergency use of medical devices, including alternative products used as medical devices, during the COVID-19 outbreak, under section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1) unless the authorization is terminated or revoked sooner.

Will I be notified of the status of my order and estimated delivery time?

We will do our best to update you with as much relevant information regarding your order as we possibly can. Some orders may experience delays due to restrictions that could impact one or more of our global production facilities or shipping partners.

If you have any additional questions or concerns please contact us here.

Thank you for your continued support, 

The DenyDesigns Team

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